Most Popular Myths about BPOs Busted

Posted by Sukriti Saini on Nov 21, 2017 04:04:15 pm

Undeniably, no corporate can expand and prosper without taking care of its customers. Clearly, loyal customers are the most important asset of every company. However, for changing your customers into a loyal one who sticks just to your company even after being aware of other companies that provide services or products similar to yours at competitive prices is nothing like shooting fish in a barrel. Hence, generally, every big corporate ... Read more>>

How Can B2B Contact Centers Help Companies Build A Better Brand Image?

Posted by Kavita Deuri on Nov 16, 2017 05:04:49 pm

Presently the market competitions have skyrocketed in the field of business. it is potentially getting a stiffer day in and day out and so many varieties of the customers; expectations have pinned down to an extreme level from the service providers. Furthermore, it has implemented huge pressure on companies to enhance certain aspects and approaches that are initiated to provide customer support services. Just providing better products a... Read more>>

Three Major Customer Service Trends That Will Gain Popularity In 2018

Posted by Kavita Deuri on Nov 10, 2017 06:03:52 pm

With just the year-end around the corner, businesses are thriving to make the fresh year a successful one and the exertion has already started. Even call center outsourcing companies are ready to face a robust business growth by initiating digital customer acquisition programs. Although the outcomes are yet to be analyzed and evaluated, will the latest trend be able to usher in various trending schemes to align customer service within B... Read more>>

A Laid-Back Beginner’s Guide To Outsourced Customer Support

Posted by Kavita Deuri on Nov 08, 2017 05:21:43 pm

To outsource your business process is an appealing idea because it has the potential to save you time, money, resources and a great deal of a headache. Framing an efficient outsourced customer support services can help organizations cut a hefty amount of overheads promptly, but it is surely not a process that fits every outsourcing puzzles. Now, if you have already decided to take the leap of faith by outsourcing customer support to an ... Read more>>

Top 6 FAQs on Call Center Outsourcing Companies

Posted by Sakshi Srivastava on Nov 06, 2017 01:05:55 pm

Call center outsourcing services are one of the biggest resources which hold the ability to surpass all other businesses of today’s times.  Undoubtedly, organizations have grown tremendously over the past few years and have successfully landed its foot in the history of outsourcing. Today, countries like India, Philippines, Germany, and US etc. have become the outsourcing hub of the world. Organizations understand the need to... Read more>>