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Outsourcing Telemarketing Services for Small Businesses: An Overview

Posted by Shashvat Vats on Jun 22, 2018 02:41:04 pm
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What is your favorite channel to communicate with your target audience? Do you use the internet (live chat, instant messaging and social media), text messaging or are you still in love with the conventional way of reaching out to your customers on a phone call? Did you notice I used the word ‘conventional’ with the telephone channel? Yes, it is true! With the advent of so many channels available to engage, reach, and solve ... Read more>>

Why Call Center Outsourcing is becoming an Essentiality for Businesses?

Posted by Shashvat Vats on Jun 19, 2018 05:44:54 pm
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The outsourcing industry is growing at a significant growth rate owing to the rising interest of the businesses across the globe in this astonishing tactic. Gone are the days when businesses used to drift apart from the outsourcing owing to the doubts such as loss of control over the outsourced projects and service quality downfall. Now, business owners are continuously looking for ways to increase the overall productivity and profit... Read more>>

How to Outsource Live Chat Support without Spending Too Much?

Posted by Shashvat Vats on Jun 14, 2018 11:15:23 am
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Customers are living in a golden age really! Every business is just looking up to please their customers in every possible manner. Have you encountered such situation where two brands are fighting to sell you something? If no, let me tell you, it feels great! Companies across the globe are ensuring to provide the first-grade products and unparalleled service to their customers. Technology has engulfed every business function... Read more>>

Top 7 Ways to Generate Leads from your Business Blogs

Posted by Shashvat Vats on Jun 11, 2018 02:43:19 pm
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A business booms because it gets a higher sales figure, which is a result of getting more customers that in turn is done by acquiring leads. For any business to flourish, generation of lead is a big task. Every year companies invest a huge amount of money to either set up an internal lead generation team or approach bpo outsourcing companies. The reason why we can see numerous lead generation companies in USA, UK, France, Germany,... Read more>>

6 Statements That Customers Abhor Hearing

Posted by Sukriti Saini on Jun 08, 2018 04:41:34 pm
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Customers are the fuel to the engine of every business. If your commercial will not find buyers, thriving in this competitive business world will become really tough. Clearly, as important as it is to promote your business with the help of lead generation companies in the USA, it is also important to make the existing customers loyal. One of the major ways to increase the brand loyalty is to have satisfying customer interactions. To ens... Read more>>