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Chat-Based Customer Service: Accomplish Your Customer Service Objectives Competently

Posted by Ishtiyaq Nabi on Dec 15, 2016 04:22:32 pm
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Every entrepreneur aspires to make it big in the competitive business world; however, how many of them accomplish their objective?  Well, as a matter of fact, only a few! Despite taking several strategic actions; drafting and executing multiple success-driven strategies; and launching result-oriented marketing campaigns, many organizations worldwide struggle to envisage the dream of organizational success into reality. Hence, a ... Read more>>

Maintain Distance With The Upshots Of Stiff Competition In Business

Posted by Ishtiyaq Nabi on Dec 08, 2016 12:24:12 pm
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In the stiffly competitive business era, it has become dreadfully challenging for organizations to scale great heights of success. Not only has the stiff competition made it difficult for global giants and multinational companies to expand their customer base, but it has also exposed SMEs and startups to varied sorts of impediments and complications. In fact, nothing can assure you efficient accomplishments of your strategic business ob... Read more>>

Trusted Stratagem of Business: Multichannel Customer Engagement

Posted by Ishtiyaq Nabi on Dec 02, 2016 04:05:11 pm
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Of late, business have realized that customer loyalty is driven through frequent, positive customer engagement.  Not only effective customer engagement strategies ensure sustainable growth, but also help enterprises achieve their strategic objectives quite competently. It is so true that aggressive marketing campaigns, mega promotions, and lucrative reward programs can help businesses attract innumerable potential purchasers; however, ... Read more>>

How Your Business is Doing? Evaluate Through Customer Satisfaction Score

Posted by Ishtiyaq Nabi on Nov 25, 2016 02:44:07 pm
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An unhappy customer is nothing less than a nightmare for businesses. Therefore, enterprises are focusing on crafting and delivering enriching and pleasurable experience to customers across communication channels, on each touchpoint. However, this does not at all mean that you are relieved from further duties; you must undertake strategic initiatives in order to gauge the quality of experience that your customers are offered by your busi... Read more>>

How CRM Software Can Help You Deliver Great Customer Service Experience

Posted by Ishtiyaq Nabi on Nov 18, 2016 12:36:44 pm
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Gone are those days when customers used to expect; nowadays they demand! They not only demand personalized and timely guidance from businesses, but they also demand efficient customer service solutions through every communication channel. As customers have become much more demanding than ever, it becomes slightly challenging for BPO organizations to manage customer data immaculately so that they can deliver highly immaculate solutions t... Read more>>