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Keep your Customers intact with Live Chat Support

Reduce the bounce rate of your website

Never miss a lead! A missed lead may be equal to a large amount of revenue that’s lost. Are you fed up of visitors bouncing off your website? Is your business in dire need of a live chat support that can prevent the exodus of potential customers from your website? CyfutureBPO covers all your business’s pain points and offers you the best way to convert your leads into loyal customers.

Our true blue team of experts ensures to assist your website visitors by assuring a sale or by offering customized solutions to their issues. The agents offering the chat support services are fully trained and possess an in-depth experience in the industry that helps them to take care of your customers around-the-clock.

Did You Know?

The mediums with lowest rated customer service touch points are Phone (41%) and Email (44%)? The main reason for the exodus of users from the phone platforms are the automated answering systems and long hold times.

Outsource your Live Chat Support Services to CyfutureBPO

We are indulged in providing an extensive range of chat support outsourcing services in conformation to the numerous business segments. Since your competitors are a click away to snatch away your customers, we ensure to keep your patrons on your website by solving their queries and assisting them in every way possible. Our agents undergo strict training that enables them to solve your prospects or customers’ queries within the minimum time-frame.

CyfutureBPO also offers you the ability to assess all the live chat leads in Google analytics in order to you to make wise decisions while crafting your campaigns accordingly. So, if you are looking to outsource chat support, CyfutureBPO is your one-stop solution to all your business requirements.

Why CyfutureBPO for live chat support?

There are quite a few advantages that your business will experience after you decide to outsource live chat support to us:

  • Cost-effectiveness: Imperatively, this is the major reason any business decides to outsource. But, what’s better if you outsource your chat support service and you save money too? No requirement to hire agents or install expensive software when outsource chat support services from an eminent vendor such as ours.
  • 24*7 availability.
  • You can leave your chat support related worries to us and go back to concentrate on your business’s core competencies.
  • As per your business’s budget and requirement, we offer you customized packages that rely on how many agents you may need. For example, we offer pay per hour, pay per chat, and pay per month packages. All our previous clients have experienced a cost reduction of around 45% by choosing the alternative of live chat outsourcing.
  • Increase the number of visitors to your website owing to the live chat outsourced to us. Our agents keep your visitors intact by offering them the best solutions. This also increases the number of potential customers for your business.
  • Right from installation of chat software, to upgrades, and maintenance of online chat support, CyfutureBPO agents offer tip-to-toe assistance to your business.
  • All our chat systems are safe and SLA based as we always work in tandem with the highest data security and confidentiality.
  • We offer multilingual chat support to our clients by using the latest chat software.
  • Not only will your customers experience an elevated service level but our agents also keep a close eye on implementation of tactics such as cross-selling and up-selling that enhances your sales figure.
  • We have been catering to the variegated technical & non-technical chat requirements of our clients from sectors such as software, retail, real estate, broadcasting, IT, education, web-design, and so on.

How it works

  • Step 1: Your customer or prospect lands on your website
  • Step 2: They communicate with our live chat support agents
  • Step 3: Our experts offer solutions to sale & support queries
  • Step 4: You are alerted of sales lead instantaneously
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