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8 Disastrous Mistakes Being Committed By Outsourcing Companies

Posted by Sakshi Srivastava on Oct 18, 2017 03:06:36 pm
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“To err is human”, said the great Shakespeare. Common people are fallible and tend to make mistakes but those slip-ups shouldn’t hamper your motivation to perform better with each passing day. However, there are times when companies have to face some serious downfalls due to minor mistakes which take the shape of disasters which are capable enough to destroy the organization. When your common mistakes start to shred customer’s i... Read more>>

6 Foolproof Steps of Lead Nurturing Being Followed By Successful Organizations

Posted by Sakshi Srivastava on Oct 16, 2017 04:07:37 pm
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The ever-increasing advancements in the business world have made it easier for businesses to exchange products and services with business enterprises and the need to provide fast solutions in an efficient manner has given birth to the concept of a B2B call center. These centers have helped address the concerns of businesses to a great extent. However, one of the biggest burdens which these have taken away from the shoulders of companies... Read more>>

Outsourced Customer Support: A Great Influencer For The Brand Name

Posted by Sakshi Srivastava on Oct 12, 2017 05:08:09 pm
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Undeniably, impeccable customer service is the biggest secret behind the massive success of efficacious organizations. They prefer to put their customer satisfaction level on the highest pedestal above any other requirements. It is the key factor in taking the company to a next level. At times, newly structured organizations think that they can handle it all, but as soon as the company progresses the number of queries and customer requi... Read more>>

A Beginner’s Guide to Outsourcing: 5 Factors to Help You Opt for the Best Corporate Call Center

Posted by Sakshi Srivastava on Oct 07, 2017 02:49:27 pm
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Multiple times it happens that a company tries extremely hard but isn’t able to exert equal effort in all the arenas of the business. If the management tries to have a keen eye for each and every activity which is taking place within the organization, then they end up deviating from the core business activities which need their immediate attention. In an attempt to ace the numerous functions along with managing the core competenci... Read more>>

Proactive Customer Support: A Force To Reckon With!

Posted by Ishtiyaq Nabi on Sep 28, 2017 03:48:11 pm
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Roger Staubach once said, “There are no traffic jams along the extra mile!”  No matter how irrelevant that might sound to the people outside the sports world, you need to realize that this is a pragmatic success mantra that can pave way for unprecedented excellence and accomplishments.  Needless to mention, if a there’s one far-sighted action that can guarantee untamed growth in business, then you have to cou... Read more>>